Are you being served?: new tools for measuring service delivery
Washington, D.C: The World Bank, c2008
Online
Sammelwerk, Elektronische Ressource
- 1 Online-Ressource (xxv, 423 p) : ill ; 23 cm
Zugriff:
Ermittle Ausleihstatus...
Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities
Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery.
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Are you being served?: new tools for measuring service delivery
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Verantwortlichkeitsangabe: | edited by Samia Amin, Jishnu Das, Markus Goldstein |
Autor/in / Beteiligte Person: | Amin, Samia (1980-) ; Das, Jishnu ; Goldstein, Markus P. (1970-) |
Link: | |
Veröffentlichung: | Washington, D.C: The World Bank, c2008 |
Medientyp: | Sammelwerk |
Datenträgertyp: | Elektronische Ressource |
Umfang: | 1 Online-Ressource (xxv, 423 p) : ill ; 23 cm |
ISBN: | 0821371851; 082137186X; 9780821371855; 9780821371862 |
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